Frequently Asked Questions
Everything you need to know about your Hunter purchase.
How do I find the right size for my Hunter boots?
Most of our boots run true to size, but we recommend checking the specific size guide on each product page. If you are between sizes, we generally suggest sizing down for our Original Tall and Short boots.
What is the best way to clean and maintain my boots?
To maintain your boots, wipe them with lukewarm, soapy water and let them dry naturally away from direct sunlight or heat sources. For a professional finish, use our Hunter Buffer or Boot Shine to restore the rubber's natural glow.
What is 'blooming' and why do my boots look white?
Blooming is a natural process where high-quality rubber releases insoluble particles to the surface. It is a sign of premium natural rubber and can be easily removed with a damp cloth or Hunter Boot Buffer.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return shipping label.
Do Hunter boots come with a warranty?
Yes, all Hunter footwear comes with a 24-month warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by improper care.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your boots sooner for an upcoming adventure.